Exchange And Return

 

– EXCHANGE AND RETURN POLICY –

 

Exchange Policy

Given that we operate on a print on demand basis and the nature of the product we sell, we do not offer exchanges or returns on all products. If you have any questions, please email us at [email protected].

Customised products can not be refunded or exchanged.

In the unlikely event that the item was received in an unstable condition from Shirtate.com we will hold full responsibility.

Order Cancellation

You can cancel your order within 24 hours of placing it by sending us an email to [email protected], Online payments will be refunded within 5 business days, Please note that it might take up to 21 business days for your refund to show in your bank statement.

Shipping

Shirtate.com aims to ship out your order as quickly as possible. Due to huge influxes of orders we often receive, it may take 2-4 business days to ship your order (International Shipments). We appreciate your patience and always do our best to ship quickly.

International Shipping

We offer international shipping but at this time are unable to ship to select countries. We currently ship to the following countries:

Abkhazia, Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension Islands, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, Brunei, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Channel Islands, Chile, China, Christmas IS, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Dem Rep of The Congo, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland IS, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq(W), Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya(W), Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Madeira IS, Malawi, Malaysia, Maldives, Mali, Malta, Marshall IS, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk IS, Northern Ireland, Northern Mariana IS, Norway, Oman, Pakistan, Palau, Palesine(W), Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn IS, Poland, Portugal, Puerto Rico, Qatar, Reunion IS, Romania, Russia, Rwanda, Samoa, San Marino, Sandwich Island, São Tomé and Príncipe, Saudi Arabia, Scotland, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia, South Sudan, Spain ( Ceuta & Melilla), Sri Lanka, Sudan, Suriname, Svalbard & Jan Mayen, Swaziland, Sweden, Switzerland, Syria(W), Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos IS, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, US Minor Outlying IS, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Wales, Wallis & Futuna IS, Western Sahara, Yemen (W), Yugoslavia, Zambia, Zimbabwe.
 
After purchasing an item, you will receive an email notification with tracking information once your order ships.

Shirtate.com does not charge any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. This is the responsibility of the customer. There are different cost per destination, but we strive to keep the charges as minimal as possible. Duties (or Customs Tariffs) are set by the destination country customs authorities and determined based on a combination of country of origin (manufacturing) of the goods being purchased and the classification of that merchandise. International taxes (such as value added, tax, or vat) are set by the destination country.

For immediate Questions or Concerns :

Customer Service Phone number: +962797000175

Available Saturday – Thursday from 10AM – 6PM EEST